IT Service Expert

Vip mobile

Beograd, Srbija
Postavljeno pre 3 godine

Vip mobile is a member of A1Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success.

IT Service Expert – IT Billing and Charging
to join our team in Belgrade

If you find it interesting to:

  • Provide support and proper functioning of IT Billing and Charging systems
  • Deploy new systems, services or functionalities to the production environment
  • Proactively resolve issues indicated by any non-typical behavior of the system
  • Monitor data and reports deviations and errors in business systems
  • Work on Incident/Change/Problem management for IT Billing and Charging systems
  • Take part in demand management and business analysis processes
  • Develop new tools, applications and scripts
  • Organize and carry through functionaltesting for the systems releases and new features
  • Optimize business systems for improved performance and operability
  • Maintain systems and configuration documentation
  • Produce reports ad-hoc and/or on a regular basis
  • Plan, organize and carry through training on the functionality of the systems

If you have:

  • Experience in IT application planning or support
  • Knowledge of SQL and Unix/Linux
  • Fluency in English
  • University degree in technical sciences
  • Excellent technical problem solving skills
  • Strong written and verbal communication skills
  • Analytical troubleshooting skills
  • Experience with Telco IT systems will be considered as an advantage
  • Experience with Ericsson Charging orBilling systems will be considered as an advantage
  • Experience with Python programming (or some other language) will be considered as an advantage

If you are:

  • Willing to work in challenging and dynamic environment
  • Self-organized and goal achievement oriented
  • A highly responsible and dependable person
  • Team work oriented, but also capable of working independently
  • Customer oriented
  • Skilled at solving problems

If you enjoy the environment where:

  • There is no knocking, no doors, and no holding back
  • You communicate openly and directly
  • You’re free to express and suggest your ideas, and stand up for them
  • Curiosity and hunger for knowledge are appreciated and nurtured
  • Employees enjoy motivating benefit package (voluntary health insurance, flexible working hours, various work – life balance benefits, and much more)

Apply here

Karatkeristike posla

Kategorija poslaIT Business